Returns & Exchanges
Not satisfied? No worries. We offer hassle-free returns and exchanges within 30 days.
Return Policy
Eligibility
- Items must be returned within 30 days of delivery
- Items must be unused, unwashed, and in original condition
- Original tags and packaging must be intact
- Proof of purchase (receipt or order number) required
Non-Returnable Items
- Personal care items and hygiene products
- Opened bedding or bath linens
- Final sale or clearance items
- Gift cards and downloadable products
How to Return an Item
1. Initiate Return Request
Log in to your account and go to "My Orders". Select the order containing the item you want to return and click "Return Item".
2. Select Return Reason
Choose the reason for your return from the dropdown menu. This helps us improve our products and services.
3. Print Return Label
Download and print the prepaid return shipping label. For orders over $50, return shipping is free!
4. Pack & Ship
Securely pack the item in its original packaging, attach the return label, and drop it off at any authorized shipping location.
5. Receive Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method.
Exchanges
Need a different size or color? We make exchanges easy! Follow the same return process above, and when selecting your return reason, choose "Exchange".
Exchange Options
- Different Size: Exchange for the same item in a different size
- Different Color: Exchange for the same item in a different color
- Different Item: Exchange for a different item of equal or lesser value
Note: If exchanging for an item of greater value, you'll be charged the difference. Exchanges are subject to availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately within 48 hours of delivery. We'll arrange a replacement or full refund at no cost to you.
Important: Please take clear photos of the damaged item and packaging before opening. This helps us process your claim faster and improve our packaging standards.